Our Guarantee

Too many companies finish a job and disappear. If the work doesn’t hold up, you’re stuck calling someone else and paying all over again. That’s not how we operate at King Rooter Sewer, Drain and Pipelining.

We stand behind everything we do. If there’s a problem with our workmanship or with a part we supplied, we’ll come back and make it right. No finger-pointing, no excuses, no extra bill.

When you hire us, here’s what you can expect every time:

• Work that’s done correctly with proven tools and methods
  
• Quality parts backed by our warranty and the manufacturer’s warranty
  
• A clean work area before we leave your property
  
• Technicians who arrive on time and are ready to work
  
• Respect for your home and your schedule

• A commitment to keep working until you’re satisfied

• Plumbing repairs and new installations are covered by our 1-year workmanship guarantee
• Parts are covered by the manufacturer’s warranty, which can range from 1 to 15 years, depending on the product
• Emergency services are backed by our standard workmanship guarantee

• Sewer and drain repairs
  
• New installations
  
• Emergency sewer and drain services
  
• Routine maintenance (please confirm coverage at scheduling)

We want our guarantee to be clear and fair, so here’s what it doesn’t include — and why:

• Misuse, neglect, or abuse of the system. Our work is built to last, but it can’t hold up if the system isn’t used or maintained properly.
• Unauthorized repairs or outside work. If another contractor or an unlicensed repair changes what we installed, we can’t be responsible for the outcome.
• Natural disasters or normal wear and tear. Events like floods, shifting ground, or everyday aging are outside anyone’s control, and they affect systems differently.
• Customer-supplied parts or materials. We only guarantee the parts we provide because we know their quality and have direct manufacturer support.

If you notice a problem after we’ve completed the work:

1. Contact us within 3 days of noticing the issue
   
2. Provide proof of service (an invoice, your name, and address is enough)
   
3. Share details about the problem - photos are helpful for faster resolution
   
4. We’ll respond within 24 business hours and schedule a return visit if needed
   
5. If the issue involves a manufacturer’s warranty, we’ll help with the claim so you’re not left dealing with it alone

We’ve been serving the Denver metro area for more than 20 years. In that time, we’ve built long-term relationships by doing the work right the first time and honoring our word when we say we’ll stand behind it.

At King Rooter Sewer, Drain and Pipelining, our guarantee is simple: we fix it right, or we make it right.

Email: info@denverdrainsewerpipelining.com
Phone: (303) 949-2593
Service Hours: Monday–Friday, 8:00 a.m. to 6:00 p.m.